Impact of IT on Qatar Airlines for Aeronautics - MyAssignmenthelp

Question: Discuss about theImpact of IT on Qatar Airlines for Aeronautics. Answer: Introduction The report will discuss in detail about the impact of information technology on Qatar Airlines. The sudden focus or the attention of the airlines these days is reducing the cost by simultaneously driving all kind of operation that is effective by nature. At the same time, there are many airlines like Qatar Airlines who are turning the CRM as a main tool to manage relationships with customers. However, in so many situations, some of the airlines failed to indentify CRM as a complete strategy, despite watching it as synonymous with constant flyer programs. Airlines are now struggling to gain in the market as well as sustain level of revenue in present fierce competition when economically demand culture (Davenport, 2013). It is also important to grow new methods the customer association in order to optimize loyalty of consumers and profit levels. There are many tactics that airlines usage to get, develop as well as retain consumers with large precision as well as improved outcomes. In l ast many years, people and companies like Qatar airlines and it is present all across the world and has also invested significantly in IT and different systems. It is normally based on so many strategic IT investments that will ensure that companies to cut costs and also working in an effective manner. At the same time, there are also issues about the choices of such technologies and high level of deployment and therefore the ability of the company can accomplish right kind of returns from such kind of technologies. Travel related products as well as services that are based on characteristics required to work in the electronic culture. There is ease of properly describing and features based on nature of many travel related products that also suggests that in present travel industry that shows the product contribute that is also favorable for electronic commerce (Davenport, 2013). Need of IT in Business There is air transportation whether for people are one of the most technological depend on businesses all across the world. Airlines also shows some of many advanced different pieces of engineering which is also planned and are continuously being properly updated that consist of the latest growth related safety, aeronautics and IT. As an outcome, that so many upcoming technologies that are likely to have an important impact on passengers related services over the next many years. In addition, all the advanced upcoming technologies further make it easier for number of airlines to give some proper traditional services; however they will also provide a completely new kind of services that can solve the experiences of the clients while working on the top line development (Tafti et al., 2013). One of the biggest news in recent time is based on Internet of Things (IoT). The whole process of associating with the different kind of objects in the real world to each other is with the help of Internet. The concepts of IoT have right kind of potential to change so many sectors and there is none because of airlines. Specifically it is based on so many data based business, the concept of air transport that can gain advantage majorly from the invention of IoT. There are so many influences on safety as well as maintenance whic h permits the airlines companies to keep the airplane in the air much longer and it is done with less time given to be on the ground. Information is also based on the overall status as well as performance of the people which are also an integral part of the aircraft where transmission is done in real time and can also permit the maintenance workforce to see the efficiency of all the mechanical based elements that are performed without having completely disassembling them. The ground crews now can also access the continuous stream based on performance as well as data safety which is transmitted from airplane. This further helps in improving the level of safety and at the same time reduce the amount of downtime of aircraft and further improve the overall performance (Tafti et al., 2013). Importance of IT for Business Survival The concept of IoT will also assist in improving the level of cargo based services along with proper handling of the baggage. The transmitter of the location also has the capacity to actually broadcast the information about the baggage to handling people and in fact, the problem of lost luggage is something which has become a history. In the similar manner, tracking based devices will also help in making it much simpler for many cargo based services along with operations to see exactly where all the cargo is present in real time (Xiang., 2015). There is another crucial technology that influences the airlines as well as cloud computing. In the complete set of IT based vendors that can actually provide resources to any airlines to work in remote manner. The cloud related services in IT model are usually considered as a great fit for the airlines since it permits them to be little more flexible than any other platform that are actually installed on the website. In fact, the cloud platform can also gain some amount of scale which is crucial while also permitting the airlines to decrease the usage of resources when it is not required at all. The cloud based platforms also diminish the requirement for the companys It department to continuously test the overall state of the technology by upgrading the services. Mobile based machines are another crucial technology used by the companies like Qatar airlines which has the potential to dramatically influence the delivery of the service (Schwalbe, 2015). There are some airlines as well which are ready to experiment with the overall usage of the business with the help of flight crew to permit them to decrease the extra paperwork which is crucial to generate and also receive data on need of passengers in a more effective manner. Use of IT in Qatar Airlines The information technology is a crucial part of airlines industry now. Technology like mobile devices are also transforming the way airline interacts with the customers. The availability of the smart phones and other similar devices which in present time are more like a wearable permits the airline company to give travelers with the real time data on changes of gate or the changes in the timing of departure and arrival as well as waiting time. By providing proper access to the customer about the more information which they require, airlines now have the capacity to majorly reduce the stress level of people which are trying to take the flight (Xiang et al., 2015). The connectivity level also provides by the technology used by the consumer when actually combines with data analytics permits the airline companies to provide higher level of ancillary based services to the people who are actually based on the preferences. The overall prevalence of personal level of electronic devices also helps the airlines to provide a completely new type of service. This helps in improving the experience of the customer as well as increases the level of profit for the company (Chae et al., 2014). The upcoming technologies also permits the airlines companies to provide the traditional consumers and cargo based services in an effective manner and it is done with great success than ever before. At the same time, there is creation of so many opportunities for the airlines to offer entirely new base for ancillary services. Risks of IT in Qatar Airlines Following are risks from information technology: - The rapid change in technology is actually democratizing the capacity to produce some large scale damage. There are so many kinds of attacks that can once have been done within the purview of only some places (Stair and Reynolds, 2015). The amalgamation of cyber as well as physical being gives rise to new risks and vulnerabilities. There are so many democratized level of capacity that can completely wreak large scale disasters which is closely connected to merging with the virtual life and with the physical being. This also gives rise to remote kind of attacks that can cause some serious issues. Computer helps in doing more function along with which the level of human skills reduces. In addition there are militaries and many self driven car manufacturers which are bought into attention by the recent controversy revolving around the death of Tesla driver using the plan in autopilot mode. Automated systems are increasingly become an ability to handle more type of situation which means that people require to step when there is something unusual happens along with unexpected situations that happens (Escobar-Rodrguez et al., 2014). It is also important to understand that the concept of aviation remain a high value based targets and when the nation level states as well as different non-state actors along with so many modern day controversy as well as conflicts that are increasingly becoming confines to many conventional base for battlefields. Methods to Maintain IT in Qatar Airlines Following are methods to maintain and monitor IT: - It is important to understand that extra compliance can lead to some timing or things. There is also a tendency to aim on the efforts related to safety on compliance with present regulations. At the same time, when regulation tends to make time to show some kind of awareness of new risks which can lead to more evolved threats that are usually being overlooked. It is important that airline companies think like an attacker to deal with terrorist based issues. The best kind of method is to also prepare for the upcoming attacks rather than just saving a repeated yesterday. In the current domain, industry must do more to function with white based hackers and people who assist them to recognize as well as re-frame the basic understanding of risks. While dealing with problems in physical space, it is also important to understand that too much of information actually hinges on the overall experience and this is sometimes not enough in the present case (Devaraj et al., 2013). In addition, cooperation is very crucial especially in case of many security based issues in both kinds of domain cyber as well as physical domain. This further makes the system stronger. Single companies also require ignoring seeing their present resilience which is actually against the attacks as an important source of comparative gains. This further develops the overall potential for people with malicious content to shop for the weakest link and any other successful attack actually undermines the industry. Companies also need to rethink about the strategies related border security in the present age of digital world. At the same time, attacks can rapidly be mounted in remote manner and aviation safety can be improved with better information about the customers (Devaraj et al., 2013). Conclusion In past decade, there are numbers if new as well as emerging base of technologies that have made an important impact on the airline companies. The IT based infrastructure was once taken as a proper took mainly because of management of tickers and related reservations as well as supporting the finances. In the present time each element of the operations in airlines needs some kind of support because of top of the line IT base and the trend will continue to increase in future (Shapiro and Varian, 2013). However it is also important to understand that the airline industry as a whole is at crossroad. There are so many concerns that are intensifying along with development. The security issue while flying is dependent on so many multi-stakeholder conversations as well as collaborations. Reference Chae, H.C., Koh, C.E. and Prybutok, V.R., 2014. Information Technology Capability and Firm Performance: Contradictory Findings and Their Possible Causes.Mis Quarterly,38(1), pp.305-326. Davenport, T.H., 2013.Process innovation: reengineering work through information technology. Harvard Business Press. Devaraj, S., Ow, T.T. and Kohli, R., 2013. Examining the impact of information technology and patient flow on healthcare performance: A Theory of Swift and Even Flow (TSEF) perspective.Journal of Operations Management,31(4), pp.181-192. Escobar-Rodrguez, T. and Carvajal-Trujillo, E., 2014. Online purchasing tickets for low cost carriers: An application of the unified theory of acceptance and use of technology (UTAUT) model.Tourism Management,43, pp.70-88. Schwalbe, K., 2015.Information technology project management. Cengage Learning. 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